Privacy Policy

Last Updated: June 1, 2025

Welcome to CowboysJackets.com! We care about your privacy and want to keep your information safe. This Privacy Policy explains what information we collect from you, how we use it, and how we protect it. By using our website, you agree to the terms of this policy.

  1. Information We Collect We collect information when you shop or sign up on our website:
  2. Personal Information You Give Us: Your name, email address, phone number, billing and shipping address, payment details (like PayPal or credit cards), and account info (if you register).
  3. Automatic Information: When you use our website, we collect things like your IP address, browser type, device info, and which pages you visit.
  4. Cookies: Small files that remember your preferences, cart items, and login sessions. You can turn off cookies in your browser settings.
  5. Information from Others: We might also get information from our payment providers, shipping companies, or marketing partners.

How We Use Your Information

We use the information we collect for the following:

  • Order Processing: To complete your orders and payments.
  • Customer Support: To help with your questions, returns, or problems.
  • Promotions: To send you offers and updates (you can opt out at any time).
  • Website Improvement: To make our website better.
  • Fraud Prevention & Legal Requirements: To follow the law and protect against fraud.

Legal Basis for Using Your Information (for UK/EU customers):

  • Contract (to complete your orders)
  • Legitimate Interest (for marketing and security)
  • Consent (when needed)
  • How We Share Your Information We don’t sell or rent your personal information, but we might share it with:
  • Service Providers: For payments, shipping, and IT support.
  • Legal Compliance: If required by law.

Business Transfers: If we merge with or sell our business.

Who We Share With:

  • Payment and shipping partners (like PayPal and UPS)
  • Customer support and analytics tools
  • Marketing partners (like Facebook and Google)
  • Your Rights & Choices If you live in the United States (CCPA & State Laws) or the United Kingdom/European Union (GDPR), you have certain rights:
  • Access/Delete: You can ask to see or delete your personal data.
  • Opt-Out: You can unsubscribe from marketing emails.
  • Non-Discrimination: We will not deny you services for exercising your rights.
  • Data Portability: You can ask for a copy of your data.
  • Withdraw Consent: You can stop receiving marketing emails.

To exercise any of these rights, email us at: Info@cowboysjackets.com

  1. Data Security & Retention We take your privacy seriously:
  • Encryption: All transactions are protected with secure technology.
  • Data Retention: We keep your data only for as long as needed, like for tax records on orders.
  • Related Policies For more details on how we operate, check out our other policies:
  • Shipping Policy: Learn about delivery times, tracking, and international fees.
  • Return Policy: Find out how to return or exchange items.
  1. Children’s Privacy We do not collect information from children under 13 (or under 16 in the EU). If we accidentally collect information from a child, we will delete it immediately.
  2. Third-Party Links Our website might have links to other websites or social media. We are not responsible for how those websites handle your information.
  3. Policy Updates We may update this Privacy Policy. Any changes will be posted here with a new “Last Updated” date.
  4. Contact Us If you have any questions or want to exercise your privacy rights, contact us at:

Email: Info@cowboysjackets.com
Address: Flat 8, Salter House, Arlington Road, London
Phone: +44 7835 836913

For UK/EU customers, please contact us via email if needed.

  1. Transparency & Trust
  • SSL Secure: Your data is protected with encryption.
  • Trusted Payments: We accept PayPal and credit card payments.

Customer Reviews: See what our customers are saying!